Dear Transport for London, Please could you provide me with an electronic or CD copy of all of the following announcements (subject to copyright arrangements): All London Underground on train announcements All London Overground on train announcements All DLR on train announcements All generic station announcements (non-specific announcements such as "mind the gap" and "in the wet weather, please take extra care", etc..). I do not need a copy of specific announcements such as "On the 26th September, ..........." A copy of the "Inspector Sands" announcements from each station, and a copy of the evacuation announcement (if you are able to send this) A copy of the Ibus announcements (Each individual word/phrase as a separate sound file is perfect) Thank you for your help,

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TfL Ref: 0913-2021

Thank you for your request received by Transport for London (TfL) on 27 August 2020 asking for information about our announcements.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require.

However, we are refusing your request under section 14(1) of the Act. We consider that providing the requested information would place an unreasonable burden on us at this time. As you will be aware, it is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to and our staff are working hard to support them and protect all Londoners. We consider that answering this request would represent a disproportionate effort and would require the redirection of limited specialist resources and the attention of staff away from their core functions who could be supporting other essential activity.

We do wish to clarify that whilst we consider that your request falls under section 14(1) of the FOI Act, this does not reflect a conclusion that it has been your intention to place an undue burden on our resources.

On the specific application of section 14(1) we have been steered by the ICO guidance on the use of that exemption that can be found on its website here: https://ico.org.uk/media/1198/dealing-with-vexatious-requests.pdf

To be clear, it is the current context in which the request has been made that is central to our decision to apply the exemption set out in section 14(1) in response to your request.

We have responded to several hundred requests for audio recordings over many years. However, due to alternative working arrangements aligned with the Government’s measures to tackle the coronavirus, the FOI Case Management Team do not currently have access to the necessary hardware required to create CDs of audio announcements in response to FOI requests and so we are unable to process these requests remotely.

Additionally, whilst we have also explored alternative technological solutions, it is an unavoidable consequence that processing requests of this nature would require critical employees to be diverted from their operational responsibilities and, in the current circumstances, we consider that our priority must remain on providing and maintaining an effective transport system to essential workers across the capital and that our limited resources are utilised as effectively as possible to ensure that happens. Therefore we are refusing your request under s14 of the FOI Act.

In regard to the DLR audio announcements, we do not hold this information. The on train announcements for the DLR are not held in any central repository and are not ‘recorded’ as such. These are done digitally as needed by typing them into a system, combining previously typed announcements where necessary. It is therefore not possible to provide an audio recording, as requested. The station announcements are held on a central system but not in a form that allows them to be distributed.

The impact of current circumstances on TfL’s resources means we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Sara Thomas

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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