FOI request detail

bus inspector ticket checking rules

Request ID: FOI-0871-2425
Date published: 31 July 2024

You asked

Please can i have a copy of the rules that govern TFL bus inspections for passengers getting on a bus, on a current journey on a bus and when a passenger has vacated a bus CLARIFICATION I asking in regards to bus ticket inspections, for example if a passenger steps off a bus after their journey, what is the rules for a bus ticket inspector asking to check their oyster/payment card even though they are on a public street.

We answered

TfL Ref: 0871-2425

Thank you for your clarified request received by us on 12 July 2024 asking for information about bus ticket inspections.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You have asked specifically:
 
  • if a passenger steps off a bus after their journey, what is the rules for a bus ticket inspector asking to check their oyster/payment card even though they are on a public street.


The power to ask for a ticket for inspection exists at any time during the passenger’s journey and therefore requests to see a ticket should be made whilst the passenger is still on board the bus and before they alight. As long as the request has been initiated before the passenger exits the bus, it is a legitimate and ongoing request.

We abide by rules and regulations set by the Public Service Vehicles (Conduct of Drivers, Inspectors, conductors, and Passengers) Regulations 1990 found at the following link: https://www.legislation.gov.uk/uksi/1990/1020/contents/made
 

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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