FOI request detail

Application of Business Rules within Enforcement Operations Agreement Schedule 2

Request ID: FOI-0862-1718
Date published: 27 September 2017

You asked
Dear TfL I would be grateful if you could let me know the following: 1. How many representations against a PCN for driving in a bus lane have been made under 1.15 of Appendix 09 of the Business Rules (tfl_scp_000555) as they apply to the Enforcement Operations Agreement Schedule 2? 2. How many of those representations have been successful. 3. When the Service Provider is the London Borough of Camden, how many such representations have been successful 3. Copies of any additional guidance provided to Service Providers with regard to representations against a PCN where the representation is that the distance travelled in the bus lane was less than 20 metres

We answered

Thank you for your email received by us on 11 July 2017 asking for information about appeals made against a Penalty Charge Notice (PCN) for driving in a bus lane.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require.

• How many representations against a PCN for driving in a bus lane have been made under 1.15 of Appendix 09 of the Business Rules (tfl_scp_000555) as they apply to the Enforcement Operations Agreement Schedule 2?

• How many of those representations have been successful.

• When the Service Provider is the London Borough of Camden, how many such representations have been successful.

I can advise that we do not record the reason why representations are made and therefore do not hold this information. We do record the reason why a representation is accepted or rejected, however none of those reasons refer to the distance travelled in the bus lane. Since non-permitted vehicles are not allowed to enter a bus lane during its hours of operation, any decision to cancel a PCN due to the distance travelled is made at our discretion.

• Copies of any additional guidance provided to Service Providers with regard to representations against a PCN where the representation is that the distance travelled in the bus lane was less than 20 metres.

Please see the table below for the relevant extract taken from our current Business Rules:

Contravention  Scenario Required Evidence First rep Y/N
Bus Lane States the vehicle had only clipped or strayed into the end of the Bus Lane Validate the images/footage to determine if the vehicle had travelled through the Bus Lane for approx 20 metres. Y based on location
Bus Lane States they had to temporarily drive in a bus lane to access a side road or driveway. View the images/footage to validate the representation. The vehicle must be in the bus lane for a distance of less than 20 metres Y based on location

If this is not the information you are looking for, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

 

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