FOI request detail

CSA reapplying

Request ID: FOI-0855-2425
Date published: 25 June 2024

You asked

Hi, I recently failed an online test for a CSA role due to my computer being buggy. I was wondering how long until I can reapply, can it be for the next campaign, or is there a certain amount of month?

We answered

TfL Ref: FOI-0855-2425

Thank you for your request received by Transport for London (TfL) on 12th June 2024 asking for information about the online test for the Customer Service Assistant role.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

Specifically you asked:

Hi, I recently failed an online test for a CSA role due to my computer being buggy. I was wondering how long until I can reapply, can it be for the next campaign, or is there a certain amount of month?”.

I can confirm that we hold the information you require. Candidates need to wait six months before they can reapply for the position of CSA.

If this is not the information you are looking for please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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