Thank you for your emails received by us on 10 and 17 July 2017 asking for information about our subsidiary company Transport Trading Ltd, concessionary fares and the London Borough of Lambeth.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold some of the information you require. You asked:
In respect of your wholly owned subsidiary Transport Trading Ltd and their charges to the London Borough of Lambeth could you please provide the following;
For the years 2015/16 and 2016/17, please supply copies of each invoice and any supporting information that were sent to Lambeth. I am expecting eight main quarterly invoices of around £3.2m in value, any supporting information that was sent with those main invoices plus any additional smaller invoices sent.
I can advise that Transport Trading Ltd did not issue any invoices to the London Borough of Lambeth in 2015/16 and 2016/17.
TfL issued one consolidated invoice regarding concessionary fares to the organisation “London Councils” for all borough payments, which is provided below:
Please supply a link to/copy of the contract/service level agreement or other document under which these invoices to Lambeth (and presumably other councils) are being made.
As mentioned previously, we participate with the London Councils rather than individual local authorities; attached are copies of our concessionary fares annual agreements with London Councils for 2015, 2016 and 2017/18.
Please note that in accordance with TfL’s obligations under the Data Protection Act 1998 (DPA) some personal data has been withheld, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the DPA, specifically the first principle of the DPA which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions of Schedule 2 of the Data Protection Act which would make the processing ‘fair’.
Please supply a list of key variables that are recorded for (a) each journey and (b) the individuals taking those journeys For (a) 'journey' I am expecting to see something like concessionary fare type, date of journey, time started, time finished zone start, zone finish etc. For (b) 'individual' I am expecting to see name, date of birth, home address etc.
The information you asked for is available on the Transparency pages our website using the following link: https://tfl.gov.uk/corporate/privacy-and-cookies/oyster-card
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
For each of 2015/16 and 2016/17 the total instances of concessionary fare fraud that were detected in relation to Lambeth residents.
It is an offence for an individual to fraudulently use a concessionary pass which they are not entitled to. Our enforcement system reports on the total number of transferred passes, rather than the specific type of concessionary pass that has been used fraudulently.
The London Councils organisation manages the Freedom Pass scheme on behalf of the capital’s boroughs. Details concerning the misuse of Freedom Passes detected by our Revenue Protection Inspectors is provided on a weekly basis to the London Councils, although not classified by individual local authority. Therefore, we do not hold this information in the requested format.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Jasmine Howard
FOI Case Officer
Information Governance
Transport For London
