Tube closure information booklet
Request ID: FOI-0824-2021
Date published: 14 July 2021
You asked
Please accept this as a request under the FOI to supply a copy of the information booklet given to the CIA's so that they could assist passengers regarding the recent closure on the Piccadilly line
We answered
Our ref: FOI-0824-2021/GH
Thank you for your request received by Transport for London (TfL) on 15 August 2020 asking for a Tube closure information booklet.
Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.
Please find attached a copy of the Q&A that was sent to the following stakeholders:
- LUCC
- Network Management Control Centre
- Rail replacement group
- Tube & Rail publicity team
- Bus operators who supply the Rail replacement bus services to support the planned closure
- Line/ Station operational teams
- CIA teams
- Bus station controllers
- Network Traffic Controllers (NTC) and Surface Transport Service Delivery Managers (SDM).
Please note that in accordance with TfL’s obligations under Data Protection legislation some personal data has been removed, as required by section 40(2) of the FOI Act. This is because disclosure of this personal data would be a breach of the legislation, specifically the first principle which requires all processing of personal data to be fair and lawful. It would not be fair to disclose this personal information when the individuals have no expectation it would be disclosed and TfL has not satisfied one of the conditions which would make the processing ‘fair’.
If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.
The impact of current circumstances on TfL’s resources means we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.
Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.
If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.
Yours sincerely
Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
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