Our Ref: FOI-0822-1718
Thank you for your e-mail received on 5 July 2017 asking for a copy of the paper that would have been submitted to the May 2017 Customer Service and Ops Performance Committee.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.
Please find the requested information attached.
If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
FOI Case Officer
FOI Case Management Team
Transport for London