RE graffiti and defacement of London Underground trains
Request ID: FOI-0772-2425 Date published: 25 June 2024
You asked
RE graffiti and defacement of London Underground trains
Under the Freedom of Information Act, I would like to request the following information:
• The number of reported incidents of graffiti and defacement involving hate speech on London Underground trains - for the years 2020, 2021, 2022, 2023 and 2024
• The budget spent by TFL on internal providers removing graffiti and defacement of London Underground trains - broken down by tube service for the years 2020, 2021, 2022, 2023 and 2024
• The budget spent by TFL on external providers removing graffiti and defacement of London Underground trains - broken down by tube service for the years 2020, 2021, 2022, 2023 and 2024
• The number of people who received fines for graffiti and defacement of London Underground trains - for the years 2020, 2021, 2022, 2023 and 2024
• The total amount of fines in £ for graffiti and defacement of London Underground trains - for the years 2020, 2021, 2022, 2023 and 2024
I would like you to provide the information electronically, preferably in its original formatting where available.
Please contact me if you need me to clarify my request.
We answered
TfL Ref: 0772-2425
Thank you for your request received by Transport for London (TfL) on 6 June 2024 asking for information about graffiti and defacement of London Underground trains.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm that we hold some of the information you require. You specifically asked:
Under the Freedom of Information Act, I would like to request the following information:
The number of reported incidents of graffiti and defacement involving hate speech on London Underground trains - for the years 2020, 2021, 2022, 2023 and 2024
The budget spent by TFL on internal providers removing graffiti and defacement of London Underground trains - broken down by tube service for the years 2020, 2021, 2022, 2023 and 2024
The budget spent by TFL on external providers removing graffiti and defacement of London Underground trains - broken down by tube service for the years 2020, 2021, 2022, 2023 and 2024
The number of people who received fines for graffiti and defacement of London Underground trains - for the years 2020, 2021, 2022, 2023 and 2024
The total amount of fines in £ for graffiti and defacement of London Underground trains - for the years 2020, 2021, 2022, 2023 and 2024
Unfortunately, to provide the information you have requested would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.
Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described.
We have estimated that it would cost over £450 to provide a response to your current request. This is because it is estimated that it would take in excess of 18 working hours to retrieve and compile the information you have requested. For example, to answer part 1 of your request, we would have to manually go through each record of graffiti against an agreed definition to identify what would be considered “hate speech” types of damage – we would estimate that this would take over a month to assess 4 ½ years of incident reports.
We can advise that we receive over one thousand reports annually of graffiti on London Underground trains. We do not record the location of the train that the graffiti or defacement occurred on in a way that is directly reportable so we would need to review each of these incidents to determine what information we hold in relation to the location of each of the vandalism incidents. We also do not centrally record whether they involved hate speech so again we would need to look at every incident to determine if we hold that information as not all incidents have an accompanying photograph.
Graffiti removal is carried out within the overall maintenance programmes managed by our contractors. The costs for removal of graffiti are incorporated into the costs for cleaning and maintenance activities carried out across our network and assets. They are responsible for removing graffiti from our assets which includes bus stations, shelters and stops, traffic signals, structures and signage (owned by TfL or on the TfL Road Network), tunnels, Legible London signs, safety and CCTV cameras, and variable message signs. As a result we do not hold costs specifically relating to the removal of graffiti and defacement, whether that be on a train or elsewhere. While it can be difficult to fully quantify the financial burden graffiti and other vandalism puts on TfL, and while we have no recent figures, we have previously estimated that it costs millions of pounds per year.
To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking. To assist you in doing so you may want to take a look at our published responses on this topic by searching for the term ‘graffiti’:https://tfl.gov.uk/corporate/transparency/freedom-of-information. Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.
You may also wish to direct your questions regarding criminal prosecution to the British Transport Police, who may be more readily able to provide the information requested.
Lastly, please also note that we have avoided releasing information on graffiti in the past as we are very cautious about encouraging copycat vandalism in this manner by releasing any information that makes TfL assets a more attractive target for graffiti. There is a real and ongoing interest in TfL services as a target and that this will only increase if we release information that provides information regarding the prevalence of these incidents and risk creating a perception, however misguided, that our services are in any way accessible for vandalism, or even conversely that our infrastructure is not as frequently targeted and therefore more attractive. To summarise, we consider that it is inevitable that the practice of graffiti anywhere on the TfL network has criminal, commercial and health and safety implications. We would like to draw your attention to the following decision notice where these matters have been considered by the Information Commissioner in a request on the topic of graffiti, which we hope will assist in the consideration of any further request: https://ico.org.uk/media/action-weve-taken/decision-notices/2023/4026983/ic-210387-g5p2.pdf.
In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Sara Thomas FOI Case Officer FOI Case Management Team General Counsel Transport for London
