TfL Ref: FOI-0768-1718
Thank you for your email received by us on 28 June 2017 asking for information about London Overground cleaning services.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.
Unfortunately we do not have any cleaning framework in London Overground. Arriva operates the trains for us and they are responsible for the cleaning services.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Paulina Tuffour
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London