FOI request detail

when do you normally recruit CSAs?

Request ID: FOI-0752-2021
Date published: 06 August 2020

You asked

when do you normally recruit CSAs?

We answered

Our Ref:         FOI-0752-2021

Thank you for your request received on 5 August 2020 asking for information about Customer Service Assistant (CSA) recruitment.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

CSA recruitment can take place at any point during the year depending on projected staffing needs. Our website will be updated when any vacancies arise. Please visit the careers section of our website for updated information on the current roles we are recruiting for:

If this is not the information you are looking for please feel free to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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