Under the Freedom Of Information Act laws i would like to know what happened to the RATP London United route N9 bus service on the 01:41 Heathrow Airport T5 to Aldwych 03:02 journey just now this morning in the early of hours of Sunday 09/06/2019 which has failed to turn up and can you please explain the reasons for this.

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TfL Ref: FOI-0719-1920

Thank you for your email of 9^th June 2019 asking for information about the N9 bus service from Heathrow Airport to Aldwych.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require.

You asked:

“I would like to know what happened to the RATP London United route N9 bus service on the 01:41 Heathrow Airport T5 to Aldwych 03:02 journey just now this morning in the early of hours of Sunday 09/06/2019 which has failed to turn up and can you please explain the reasons for this.”

Although the incoming bus departed Aldwych on time it got delayed by heavy traffic in central London and arrived at Heathrow Central Bus Station half an hour later than scheduled. Furthermore, while performing the incoming trip the bus got soiled, so it became unsuitable for further operation and was required to be taken back to Stamford Brook garage where it was swapped with another bus. The 01:41 service was therefore unable to depart Heathrow T5 on time due to the late arrival of that substitute bus. The next available trip departed Heathrow T5 on time.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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