FOI request detail

Freedom of Information request - Frequency requirement policy on bus consultations

Request ID: FOI-0717-2223
Date published: 01 July 2022

You asked

Dear Transport for London, From the recent wide consultation on proposed changes to Central London. No mention of the frequency changes of most of the bus routes proposed for route restructuring. Could you please provide the consultation policy on frequency changes are a requirement to be displayed on bus consultations?

We answered

TfL Ref: 0717-2223

Thank you for your request received by us on 23 June 2022 asking for information about bus consultations.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. You asked for the following:

From the recent wide consultation on proposed changes to Central London. No mention of the frequency changes of most of the bus routes proposed for route restructuring.

Could you please provide the consultation policy on frequency changes are a requirement to be displayed on bus consultations?

We can advise that the Central London Bus Review consultation is seeking feedback on a number of proposals to change central London’s route structures. Whilst we are not required to consult on frequency changes, we do sometimes include frequency details in consultations if we believe it is an important feature that will help people understand the proposals.

Bus frequencies change regularly and sometimes at short notice for a wide range of reasons, including day to day operational reasons. Although it would not be practical to consult on every frequency change, we continue to keep the public updated by publicising these changes online and at bus stop timetables.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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