FOI request detail

60+ oyster repeat applications

Request ID: FOI-0698-2324
Date published: 03 July 2023

You asked

Timeframe: August 2019 to Present. Data on: 1.the number of people who reapply for a 60+ card after their previous card was stopped for not completing the annual address check requirement 2.Of those who re-apply and are successful how many have the same address as their previous application 3.the amount of successful annual address checks that have been completed

We answered

Our ref: FOI-0698-2324/GH

Thank you for your request received by Transport for London (TfL) on 5 June 2023 asking for information about 60+ oyster repeat applications, and your clarification received on 15 June.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

Timeframe: August 2019 to Present.
Data on:

1.the number of people who reapply for a 60+ card after their previous card was stopped for not completing the annual address check requirement
The annual address check was introduced in August 2019 as a requirement for new applicants to the 60+ Scheme. The yearly address checks started in August 2020. Below is the total number of cardholders who have reapplied after not completing the annual address check since August 2020:   15,333

2.Of those who re-apply and are successful how many have the same address as their previous application
10,287 of those who have successfully reapplied since August 2020 provided the same address details as their previous application.

3.the amount of successful annual address checks that have been completed
The annual address check process was introduced in August 2019 as a requirement for new applicants to the 60+ Scheme with the first annual checks in August 2020. The total number of successfully completed annual address checks since August 2020 is 219,088. The check helps to ensure only those eligible can benefit from the concession and the fee contributes to TfL’s processing costs.

If this is not the information you are looking for, please do not hesitate to contact me.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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