FOI request detail

Request for some information regarding the 12 London Underground stations which have no ticket barriers

Request ID: FOI-0677-1920
Date published: 18 June 2019

You asked

I would like to make a Freedom Of Information Act request please regarding the 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers. Currently there are still 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers meaning that it is very easy to board and alight at these stations without buying a ticket. These stations are as follows: • 01. Chalfont & Latimer • 02. Chorleywood • 03. Euston Square • 04. Finchley Central • 05. Finsbury Park • 06. Mill Hill East • 07. Pinner • 08. Roding Valley • 09. South Kenton • 10. Waterloo • 11. West Harrow • 12. Woodside Park The situation with them is as follows: • 01. Chalfont & Latimer -> No ticket barriers at all on the side entrance and exit to the Westbound LU platform (but the main entrance and exit does have ticket barriers) meaning that passengers can access all LU platforms (as they can access the Eastbound platform by using the main subway once they are on the Westbound platform) without a ticket. • 02. Chorleywood -> No ticket barriers at all on the side entrance and exit to the Westbound LU platform (but the main entrance and exit does have ticket barriers) meaning that passengers can access all LU platforms (as they can access the Eastbound platform by using the main subway once they are on the Westbound platform) without a ticket. • 03. Euston Square -> No ticket barriers at all on the lift entrance and exit to the Westbound platform (but you have to use the lift to avoid the ticket barriers) meaning that passengers can access the Westbound LU platform (but not the Eastbound LU platform) without a ticket. • 04. Finchley Central -> No ticket barriers at all on the entrance and exit on the West side (but there are ticket barriers on the entrance and exit on the East side) meaning that passengers can access all LU platforms (as all platforms can be reached from this entrance and exit) without a ticket. • 05. Finsbury Park -> No ticket barriers at all on the entrance and exit near the National Rail platforms (but the other entrance and exit does have ticket barriers) meaning that passengers can access all LU platforms without a ticket. • 06. Mill Hill East -> No ticket barriers at all anywhere in this station meaning that passengers can access all LU platforms without a ticket. • 07. Pinner -> No ticket barriers at all on the side entrance and exit to the Westbound LU platform (but the main entrance and exit does have ticket barriers) meaning that passengers can access all LU platforms (as they can access the Eastbound platform by using the main footbridge once they are on the Westbound platform) without a ticket. • 08. Roding Valley -> No ticket barriers at all anywhere in this station meaning that passengers can access all LU platforms without a ticket. • 09. South Kenton -> No ticket barriers at all anywhere in this station meaning that passengers can access all LU platforms without a ticket. • 10. Waterloo -> No ticket barriers at all on both of the Waterloo & City Line LU platforms (25 and 26) for both arrivals and for departures meaning that passengers can access both Waterloo & City Line LU platforms (25 and 26) for both arrivals and departures (but not any other LU platforms) without a ticket. • 11. West Harrow -> No ticket barriers at all on the Westbound platform entrance and exit (but there are ticket barriers on the Eastbound platform entrance and exit) meaning that passengers can access the Westbound LU platform (but not the Eastbound LU platform) without a ticket. • 12. Woodside Park -> No ticket barriers at all on the Northbound platform entrance and exit (but there are ticket barriers on the Southbound platform entrance and exit) meaning that passengers can access the Westbound LU platform (but not the Eastbound LU platform) without a ticket. I would like to know the answers to the following questions in regards to this: • 01. Why do these 12 London Underground stations have no ticket barriers or where certain entrances and exits have no ticket barriers? • 02. Do you currently have plans to install ticket ticket barriers at these 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers? • 03. If so then can you please advise exactly which ones of these 12 London Underground stations that you have plans to install them at and please advise exactly when the ticket barriers will be installed at these 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers? • 04. Can you please attach any documents or files or emails mentioning or discussing the lack of ticket barriers at these 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers? • 05. Would the installation of ticket barriers at these 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers require you to hire additional staff to work at these stations? • 06. If so then how many additional staff would you require if ticket barriers were installed at these 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers and what would be the cost of employing these additional staff? • 07. Do your RPIs ever carry out ticket inspections onboard London Underground trains? • 08. If the answer is yes than can you please tell me how many ticket inspections by RPIs were carried out onboard London Underground trains between 01/01/2018 and 31/12/2018 last year? • 09. If the answer is yes than can you please break that down even further and tell me how many ticket inspections by RPIs were carried out onboard London Underground trains on each of the 11 lines between 01/01/2018 and 31/12/2018 last year? • 10. Do your RPIs ever carry out ticket inspections at London Underground stations? • 11. If the answer is yes than can you please tell me how many ticket inspections by RPIs were carried out at London Underground trains between 01/01/2018 and 31/12/2018 last year? • 12. If the answer is yes than can you please break that down even further and tell me how many ticket inspections by RPIs were carried out at London Underground stations at each of the 270 stations between 01/01/2018 and 31/12/2018 last year?

We answered

TfL Ref: FOI-0677-1920

Thank you for your request received by Transport for London (TfL) on 4th June 2019 asking for information about London Underground stations which have no ticket barriers.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

I can confirm that we hold the information you require. However, to provide it would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.

Under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, and then locating, retrieving or extracting it from other information, would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described – equivalent to 18 hours work.

This is largely (but not exclusively) on account of your question asking “Can you please attach any documents or files or emails mentioning or discussing the lack of ticket barriers at these 12 London Underground stations which have no ticket barriers or where certain entrances and exits have no ticket barriers?” There is no easy way for TfL to locate such information given how broad in scope the question is. As asked, the request covers any form of document, be it electronic (for which there are various channels of communication) or in hard copy, over the entire period of TfL’s existence. Trying to locate it all would be a nigh on impossible task, and while it is difficult to attribute an estimated cost to it we believe that it would be well in excess of the £450 limit.

To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing or reframing its scope so that we can more easily locate, retrieve and extract the information you are seeking, and you may wish to focus more specifically on the information that is of most value to you.

Note also that requests under the FOI Act must be for recorded information. Questions beginning “Why” or “Would” are unlikely to fall within the scope of FOI. Some general guidance on how best to frame FOI requests can be found on the website of the Information Commissioner here:

https://ico.org.uk/your-data-matters/official-information/

Please see the attached information sheet for details of your right to appeal.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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