FOI request detail

TFL contracted routes

Request ID: FOI-0663-2021
Date published: 24 July 2020

You asked

Please could you tell me if the route H1 Epsom hospital - St. Hellier Hospital, operated by Quality Lines, Is this a TFL contracted route?

We answered

TfL Ref: FOI-0663-2021

Thank you for your request of 22nd July 2020 asking for information about the H1 bus route.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

Specifically you asked:

Please could you tell me if the route H1 Epsom hospital - St. Hellier Hospital, operated by Quality Lines, Is this a TFL contracted route?”.

I can confirm that we hold the information you require.

Bus route H1 is a service run by Quality Line for Epsom and St Helier University Hospitals NHS Trust operating under a London Service Permit. It is not a TfL Contracted service and not part of the TfL fares system.  More details can be found online here:

https://www.epsom-sthelier.nhs.uk/plan-your-journey  

If this is not the information you are looking for please do not hesitate to contact me.

On a more general matter, please note that the impact of current circumstances on TfL’s resources means we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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