Request ID: FOI-0661-2324 Date published: 23 June 2023
You asked
I am making a freedom of information request regarding the number of letters that have been sent out to owners of vehicles that it has been identified that are likely to be affected by the ULEZ
We answered
Our Ref: FOI-0661-2324
Thank you for your request received on 29 May 2023 asking for information about the letter regarding the Ultra Low Emission Zone (ULEZ).
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm that we do hold the information you require. You asked:
I am making a freedom of information request regarding the number of letters that have been sent out to owners of vehicles that it has been identified that are likely to be affected by the ULEZ.
TfL is writing via the DVLA to the registered keepers of non-compliant vehicles seen being driven in the outer London area which will form part of the expanded ULEZ from 29 August 2023. Having identified the vehicles likely to be affected by this change, TfL has asked the DVLA to send these letters on our behalf. The letter provides information on the vehicle’s compliance status, the options available to vehicle owners including the scrappage scheme, grace periods and how the scheme operates including how to pay. The DVLA do not share registered keeper data with TfL or any third party for this purpose, and TfL does not know to whom or where these letters have been sent.
As of 5 June 2023, TfL have issued 325,923 letters via the DVLA to the registered keepers of non-compliant vehicles identified driving within the forthcoming expansion area. The letters form part of a large-scale multi-channel information campaign to raise awareness and to encourage vehicle checking with messaging running on TV, video on demand, radio, local and pan-London press, national specialist press e.g. What Van and What Car, and national press, a radio and newspaper content partnership, digital display, messaging on Waze, a wayfinding app, social, roadside posters and petrol pump nozzle advertising. Emails are also being sent to customers registered to TfL’s database and leaflets are being distributed via a door drop and face to face leafleting in high footfall locations such as high streets, in the outer boroughs.
If this is not the information you are looking for please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob Senior FOI Case Officer FOI Case Management Team General Counsel Transport for London
