FOI request detail

Tik Tok account

Request ID: FOI-0630-2223
Date published: 29 June 2022

You asked

Dear Transport for London, Under the Freedom Of Information Act 2000 I would like to know how much money Transport For London spends on operating your Tik Tok account and how many staff are employed to operate this account.

We answered

TfL Ref: 0630-2223

Thank you for your request received by Transport for London (TfL) on 14 June 2022 asking for information about TfL’s expenditure on its Tik Tok account.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked: Under the Freedom Of Information Act 2000 I would like to know how much money Transport For London spends on operating your Tik Tok account and how many staff are employed to operate this account.

There are three members of staff involved in managing the TikTok profile as part of wider responsibilities across social media, blog, web, email, apps and data channels.
  • Social media and blogs manager x1
  • Community manager x2

There have been no direct costs to operating the TikTok profile, as everything has been covered through pre-existing capacity, including tools and staff.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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