FOI request detail

iBus announcements

Request ID: FOI-0606-2223
Date published: 28 June 2022

You asked

I would like to ask if it is possible to obtain iBus for bus stops "Elephant Park" & "Lewisham College / Ashmead School" as they have recently been added to routes which serve the two stops.

We answered

TfL Ref: FOI-0606-2223

Thank you for your request received by Transport for London (TfL) on 12th June 2022 asking for iBus recordings.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

You have received an email separately that provides a link to the requested audio announcements. Please note that all of the audio announcements across the full TfL network that we are currently able to provide access to are accessible via this site. However, please be aware that many of the audio announcements that can be heard across the network are actually made up of smaller, fragmented recordings which are then combined for the purposes of public announcements so there will be some instances where full recordings of specific stop/station names, numbers or locations are not held.

Please also be aware that we are unable to provide full access to audio announcements across the London Underground network because of contractual prohibitions on disclosure which means these are exempt from disclosure in accordance with section 43(2) of the FOI Act. We do not consider it in the public interest to breach these contractual obligations for the purposes of disclosure given that there is limited wider public interest in this material to support that. Those that we are able to provide can be found at the link provided.

Additionally, DLR audio announcement files are not held. These are done digitally as needed by typing them into a system, combining previously typed announcements where necessary.

Lastly, we intend to update these files on a six monthly basis and so any newer recordings will be uploaded as part of this pre-determined schedule, rather than in response to specific future FOI requests. This is to ensure our resources can be managed effectively. Therefore, if you are aware of newer recordings that have been created that are not yet uploaded, we would appreciate your patience with this as requests for these recordings will be refused under section 22 of the FOI Act on the basis that there is a pre-existing intention to publish these in accordance with our publication schedule. We would therefore encourage you to wait for this upload rather than submit requests for recordings in this way. To confirm, these updates are expected to occur around January and July of each year.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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