Request ID: FOI-0602-2425 Date published: 02 July 2024
You asked
I would like to know the statistics regarding TFL providing CCTV footage to the police (where police means: any police force) when/where they request it.
Specifically:
- The number of times CCTV from London Underground services has been requested by the police from TFL in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The average time TFL takes to provide the CCTV footage from London Underground services to the police, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Underground services to the police because it has been deleted, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Underground services to the police for any other reason (and what those reasons are), in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The longest amount of time TFL has taken to provide any requested CCTV footage from London Underground services to the police in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The process for TFL providing CCTV from London Underground services to the police when they request it
- What service level agreements TFL have with the police regarding providing CCTV from London Underground services footage to them for
- What monitoring is in place to ensure TFL provide CCTV from London Underground services to the police efficiently
- Who is responsible for the ensuring that TFL provide CCTV from London Underground services to the police efficiently and quickly?
- The number of times CCTV from London Underground stations has been requested by the police from TFL in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The average time TFL takes to provide the CCTV footage from London Underground stations to the police, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Underground stations to the police because it has been deleted, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Underground stations to the police for any other reason (and what those reasons are), in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The longest amount of time TFL has taken to provide any requested CCTV footage from London Underground stations to the police in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The process for TFL providing CCTV from London Underground stations to the police when they request it
- What service level agreements TFL have with the police regarding providing CCTV from London Underground stations footage to them for
- What monitoring is in place to ensure TFL provide CCTV from London Underground stations to the police efficiently
- Who is responsible for the ensuring that TFL provide CCTV from London Underground stations to the police efficiently and quickly?
- The number of times CCTV from London Overground stations has been requested by the police from TFL in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The average time TFL takes to provide the CCTV footage from London Overground stations to the police, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Overground stations to the police because it has been deleted, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Overground stations to the police for any other reason (and what those reasons are), in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The longest amount of time TFL has taken to provide any requested CCTV footage from London Overground stations to the police in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The process for TFL providing CCTV from London Overground stations to the police when they request it
- What service level agreements TFL have with the police regarding providing CCTV from London Overground stations footage to them for
- What monitoring is in place to ensure TFL provide CCTV from London Overground stations to the police efficiently
- Who is responsible for the ensuring that TFL provide CCTV from London Overground stations to the police efficiently and quickly?
- The number of times CCTV from London Overground services has been requested by the police from TFL in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The average time TFL takes to provide the CCTV footage from London Overground services to the police, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Overground services to the police because it has been deleted, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Overground services to the police for any other reason (and what those reasons are), in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The longest amount of time TFL has taken to provide any requested CCTV footage from London Overground services to the police in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The process for TFL providing CCTV from London Overground services to the police when they request it
- What service level agreements TFL have with the police regarding providing CCTV from London Overground services footage to them for
- What monitoring is in place to ensure TFL provide CCTV from London Overground services to the police efficiently
- Who is responsible for the ensuring that TFL provide CCTV from London Overground services to the police efficiently and quickly?
- The number of times CCTV from London Bus services has been requested by the police from TFL in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The average time TFL takes to provide the CCTV footage from London Bus services to the police, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Bus services to the police because it has been deleted, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Bus services to the police for any other reason (and what those reasons are), in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The longest amount of time TFL has taken to provide any requested CCTV footage from London Bus services to the police in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The process for TFL providing CCTV from London Bus services to the police when they request it
- What service level agreements TFL have with the police regarding providing CCTV from London Bus services footage to them for
- What monitoring is in place to ensure TFL provide CCTV from London Bus services to the police efficiently
- Who is responsible for the ensuring that TFL provide CCTV from London Bus services to the police efficiently and quickly?
- The number of times CCTV from London Bus Stations has been requested by the police from TFL in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The average time TFL takes to provide the CCTV footage from London Bus Stations to the police, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Bus Stations to the police because it has been deleted, in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The number of times TFL has failed to provide the requested CCTV footage from London Bus Stations to the police for any other reason (and what those reasons are), in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The longest amount of time TFL has taken to provide any requested CCTV footage from London Bus Stations to the police in each of the years 2018, 2019, 2020, 2021, 2022, and 2023
- The process for TFL providing CCTV from London Bus Stations to the police when they request it
- What service level agreements TFL have with the police regarding providing CCTV from London Bus Stations footage to them for
- What monitoring is in place to ensure TFL provide CCTV from London Bus Stations to the police efficiently
- Who is responsible for the ensuring that TFL provide CCTV from London Bus Stations to the police efficiently and quickly?
We answered
Our ref: FOI-0602-2425/GH Thank you for clarifying your request about police requests for CCTV footage. Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold some of the information you require.
For bus CCTV, TfL is only responsible for the bus stations and is not the data controller for on-board bus CCTV. This will be held by the individual bus companies for each route that they operate. On London Underground, all station CCTV requests are generated by the British Transport Police (BTP) and the downloads are carried out by BTP. London Underground only downloads on-train CCTV for the BTP. Arriva Rail is responsible for running London Overground, and is the data controllers for that CCTV. To provide the information you have requested which we do hold would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004.
Under section 12 of the FOI Act, we are not obliged to comply with requests if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. In this instance, we estimate that the time required to answer your request would exceed 18 hours which, at £25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate limit’.
We do not hold the information requested in a way which allows us to readily answer your requests and have no means of generating reports to answer your questions except through teams from the relevant areas manually looking at all the police requests received to manually collate answers to each of your questions for which we hold information, for each of the 6 years you have asked for. This would take an excessive amount of time and would considerably exceed the ‘appropriate limit’.
Whilst we are unable to reasonably answer your specific request, please find attached an agenda item from our Audit Committee in March 2024, which provides an overview you may find of interest. This is the most recent paper, but it is an annual publication, and previous years information can be found here:
