FOI request detail

Travel on TFL

Request ID: FOI-0563-2021
Date published: 21 September 2020

You asked

Good afternoon, I am a serving police officer for Thames Valley Police. I was under the impression that I am entitled to free travel on TFL as long as I show my warrant card. However, at the barrier I have been informed that it is only if you are a serving Metropolitan police officer. Please can you clarify this for me. Kind Regards

We answered

Our ref: FOI-0563-2021/GH

Thank you for your request received by Transport for London (TfL) on 7 July 2020 asking for information about free travel.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy. I can confirm that we do hold the information you require.

I can confirm that Thames Valley Police are entitled to free travel with a warrant card. Our staff guide confirms this, please see the attached.

If you could advise us of the station where this occurred we will ensure that staff are reminded of the correct guidance.

If this is not the information you are looking for please do not hesitate to contact me.

Please note, the Government has announced a series of measures to tackle the coronavirus. It is essential for London, that we continue to provide a safe transport network for essential journeys.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London


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