Train interior accessibility details - LU and Elizabeth line
Request ID: FOI-0557-2425 Date published: 12 June 2024
You asked
F/o from 0120-2425
Good Afternoon ,
Please can you answer the following for Elizabeth Line and London Underground trains?
1) Do your trains have quiet carriages? If so, which coach letter/number?
2) How many priority seats in each train? Where are these located please?
3) For each train- is it driver only operated or manually/ automatically operated?
4) Is there an emergency intercom button for passengers to contact the driver?
5) Are your trains fitted with hearing loops?
6) Do your trains have quiet carriages? If so where please?
I appreciate this is time consuming and I apologise for this but this information would really help in my personal accessibility study.
Please include train diagrams to answer the above if this is easier.
Thank you very much for your help.
We answered
TfL Ref: 0557-2425
Thank you for your request received by Transport for London (TfL) on 15 May 2024 asking for information about Elizabeth Line and London Underground trains.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You specifically asked:
Please can you answer the following for Elizabeth Line and London Underground trains? 1) Do your trains have quiet carriages? If so, which coach letter/number? 2) How many priority seats in each train? Where are these located please? 3) For each train- is it driver only operated or manually/ automatically operated? 4) Is there an emergency intercom button for passengers to contact the driver? 5) Are your trains fitted with hearing loops? 6) Do your trains have quiet carriages? If so where please? I appreciate this is time consuming and I apologise for this but this information would really help in my personal accessibility study. Please include train diagrams to answer the above if this is easier.
Please see attached document which contains the information requested.
Priority seats are generally located at the end of the banks of seats, unless specifically stated otherwise.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
