FOI request detail

FOI Request -Penalty Charge Notices.

Request ID: FOI-0513-2324
Date published: 16 June 2023

You asked

Follow-p to TfL Ref: 0040-2223. Ok. Let’s modify the request again in accordance with your suggestion. What were the number of charge disputes raised due to alleged misread in the years 2019-2022 and the first 4 months of 2023.

We answered

TfL Ref: 0513-2324

Thank you for your request received by Transport for London (TfL) on 19 May 2023 asking for information about Penalty Charge Notices following your previous request for information, TfL reference: 0040-2324.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You asked for:

 
What were the number of charge disputes raised due to alleged misread in the years 2019-2022 and the first 4 months of 2023.
 
We can advise that from 1 January 2019 to 30 April 2023, we have received 3629 charge disputes for alleged Vehicle Registration Mark misreads. To put this figure in context, we currently process approximately 58,000 valid charges per day for a weekday and around 29,000 on average for a weekend day.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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