FOI request detail

Station Usage Figures

Request ID: FOI-0510-1718
Date published: 02 August 2017

You asked

Please could you supply me with the passenger numbers (from Oyster figures) for individual journeys at different times of the day (separately for both directions)?: - West Brompton Station to Tulse Hill Station - West Brompton Station to Herne Hill Station - West Brompton Station to Streatham Hill Station - West Brompton Station to Balham Station - West Brompton Station to Streatham Common Station - South Kensington Station to Tulse Hill Station - South Kensington Station to Herne Hill Station - South Kensington Station to Streatham Hill Station - South Kensington Station to Balham Station - South Kensington Station to Streatham Common Station - Gloucester Road Station to Tulse Hill Station - Gloucester Road Station to Herne Hill Station - Gloucester Road Station to Streatham Hill Station - Gloucester Road Station to Balham Station - Gloucester Road Station to Streatham Common Station - Earl's Court Station to Tulse Hill Station - Earl's Court Station to Herne Hill Station - Earl's Court Station to Streatham Hill Station - Earl's Court Station to Balham Station - Earl's Court Station to Streatham Common Station - West Kensington Station to Tulse Hill Station - West Kensington Station to Herne Hill Station - West Kensington Station to Streatham Hill Station - West Kensington Station to Balham Station - West Kensington Station to Streatham Common Station - High Street Kensington Station to Tulse Hill Station - High Street Kensington Station to Herne Hill Station - High Street Kensington Station to Streatham Hill Station - High Street Kensington Station to Balham Station - High Street Kensington Station to Streatham Common Station An example response, for the West Brompton -> Tulse Hill direction (with made up numbers) would be: 5-6 am - 20,000 6-7 am - 32,000 7-8 am - 84,000 8-9 am - 327,000 9-10 am - 200,000 10-11 am - 123,000 11am-12 pm - 38,000 12-1 pm - 24,000 1-2 pm - 45,000 2-3 pm - 51,000 3-4 pm - 39,000 4-5 pm - 94,000 5-6 pm - 235,000 6-7 pm - 246,000 7-8 pm - 142,000 8-9 pm - 35,000 9-10 pm - 24,000 10-11 pm - 21,000 11-12 pm - 6,000 12-1 am - 1,230 In addition to that, the similar data for the Tulse Hill -> West Brompton would be supplied. Please provide the latest data which you can, averaged out over a year. If possible, please also send the data for the year before that. I forgot to also ask for the same information on the following routes: - West Brompton Station to Streatham Station - South Kensington Station to Streatham Station - Gloucester Road Station to Streatham Station - Earl's Court Station to Streatham Station - West Kensington Station to Streatham Station - High Street Kensington Station to Streatham Station

We answered



Our ref: FOI-0510-1718/GH

Thank you for
your requests received by Transport for London (TfL) on 27 May 2017 asking for
Oyster data.

Your request has been considered under the requirements of the Freedom
of Information Act 2000 and our information access policy.

I can confirm that we do hold the information you require. However, to
provide the information you have requested would exceed the ‘appropriate limit’
of £450 set by the Freedom of Information (Appropriate Limit and Fees)
Regulations 2004.

Under section 12 of the FOI Act, we are not obliged
to comply with requests if we estimate that the cost of determining whether we
hold the information, locating and retrieving it and extracting it from other
information would exceed the appropriate limit. In this instance, we estimate
that the time required to answer your requests would exceed 18 hours which, at
£25 per hour (the rate stipulated by the Regulations), exceeds the ‘appropriate
limit’.



Many of the
routes you are interested in involve a destination or departure station which
is not operated by TfL. (We operate only the London Underground stations listed).
Therefore to
answer your specific and detailed request we would need to obtain the Oyster
data from these stations and would then need to development a software
programme which would run reports providing the relevant information. This
would take an excessive amount of time and resource. I am sorry that we are
unable to assist you on this occasion.

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.


Yours sincerely

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London



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