FOI request detail

I need the dashcam footage of a bus that was being driven by a man who verbally abused me and put my life in danger with his driving

Request ID: FOI-0430-2324
Date published: 16 May 2023

You asked

Please review my ticket number complaint xxxx for further details. I need the footage of me between the hours of 6:30am and 6:45am. The bus was empty and not in service, only the driver was on the bus. I have spoken to the police and I require this footage to take my claim further. The bus is arriva but you are the travel authority for the area.

We answered

TfL Ref: FOI-0430-2324 and FOI-0431-2324

Thank you for your requests of 12th May 2023 asking for CCTV footage from the dashcam of a bus.

Your requests have been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

I am afraid that TfL does not hold the requested information. London's bus services are operated by private bus companies on behalf of TfL. CCTV on London buses is the responsibility of the company that runs that particular service or route, and any recorded footage is held by those companies rather than TfL. If you require access to CCTV footage from a bus you should contact the company who operates that particular route. The bus route in question is not mentioned in your requests, but note that a list of all routes and the companies that operate them can be found on our website via the following link. Please contact the relevant bus operator directly

https://tfl.gov.uk/modes/buses/who-runs-your-bus


Please see the attached information sheet for details of your right to appeal. 

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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