FOI request detail

Uxbridge bus station

Request ID: FOI-0425-1920
Date published: 17 May 2019

You asked

Uxbridge bus station Please advise how Metroline was advised and a copy of the feedback he mentioned Thank you for your email of 14 March about Uxbridge bus station. I have previously advised that the cause of the double parking issue is the lack of available space for drivers to park, and there is no immediate solution to this. I have passed your feedback onto Metroline as requested. They can view CCTV if it is considered to be an operational, technical or competency standards issue, and will decide if they need to accordingly. The complaint has been forwarded to their manager. If any fault is found with the way the drivers have parked, they will be identified and interviewed by a manager.

We answered

TfL Ref: 0425-1920

Thank you for your request received by Transport for London (TfL) on 9 May 2019 asking for information about a complaint about Uxbridge bus garage.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.

Please see attached.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London

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