FOI request detail

Debt Collection

Request ID: FOI-0420-2425
Date published: 10 June 2024

You asked

Dear Transport for London, Please supply the list of data that you send to Bailiffs or debt collection firms and other Third parties. For each item of data please supply the source of the data. For example, DVLA search. Clarification received 12/05/2024: It relates to what you send other people regarding Penalty charges. For example, license plate, make and model of vehicles, names and address of owners or keepers of the vehicles. I'm not after individual details. 1. So the list of data items sent. 2. a sample of what is sent [quite happy for any personal details to be redacted]

We answered

TfL Ref: FOI-0420-2425

Thank you for your request received by Transport for London (TfL) on 4th May 2024 – as clarified on 12th May 2024 - asking for information about debt collection.
 
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

Specifically you asked:

Please supply the list of data that you send to Bailiffs or debt collection firms and other Third parties.  For each item of data please supply the source of the data. For example, DVLA search.”

And;

It relates to what you send other people regarding Penalty charges.

For example, license plate, make and model of vehicles, names and address of owners or keepers of the vehicles.

I'm not after individual details.

1. So the list of data items sent.
2. a sample of what is sent [quite happy for any personal details to be redacted]”.

I can confirm that we hold the information you require.

On receipt of a penalty a motorist has the right to challenge it by submitting a representation to us. If this is accepted the penalty is cancelled. If rejected the penalty remains open and a further right of appeal to an independent adjudicator at London Tribunals is granted. If the penalty remains outstanding following this process two additional notices are issued. Only after a minimum of three notices are issued and the penalty remains unpaid is a warrant issued to our contracted Enforcement Agents.

We issue the information to our contracted enforcement agents in batches. A copy of what is sent is attached. Details of the source of each piece of information is shown below:

Name of Scheme – TfL 
Penalty Charge Notice (PCN) Number – TfL 
PCN Issue Date - TfL
Warrant Date – TfL
TEC Registration Date – TfL
TEC Warrant Authorisation Date - TfL
Vehicle Registration - DVLA
Vehicle Make - DVLA
Vehicle Model - DVLA
Vehicle Colour - DVLA
Location of Contravention – TfL
Contravention Code - TfL
Contravention Type – TfL
Name and address of the person named on the warrant – DVLA
Outstanding Balance – TfL

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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