FOI request detail

TfL Twitter - Blocked Accounts

Request ID: FOI-0348-2324
Date published: 02 June 2023

You asked

Please provide the following statistics for your main @TfL twitter account i) How many users are currently blocked ii) How many users were blocked in the past year (or appropriate time period) iii) How many users were UNblocked in the past year (or appropriate time period)

We answered

Our Ref:         FOI-0348-2324

Thank you for your request received on 5 May 2023 asking for information about accounts blocked by TfL’s Twitter account.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do not hold the information you require.

We do not keep a record of how many users are blocked by the TfL Twitter account. We estimate that we block around three accounts a week, these are usually obvious spam bot profiles. As such we do not tend to unblock these accounts, but again we do not keep a record of this.

If this is not the information you are looking for please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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