Request ID: FOI-0338-2324 Date published: 30 May 2023
You asked
Many thanks for your prompt response and explanation, though I am surprise that there is more of a demand for trains in that direction, as the trains are often very busy out to Loughton/Epping whereas the Hainault trains are pretty empty. Can you let me have the figures for this comment, especially as later in the same email, you then state "but as demand for both Eastbound branches is fairly even, the service has been devised to meet demand for both", which does seem to be contradicting the first comment.
We answered
TfL Ref: FOI-0338-2324
Thank you for your email of 2nd May 2023 - detailed below - asking for passenger numbers on the eastern branches of the Central Line. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
Specifically you asked:
“I am surprise that there is more of a demand for trains in that direction, as the trains are often very busy out to Loughton/Epping whereas the Hainault trains are pretty empty. Can you let me have the figures for this comment, especially as later in the same email, you then state "but as demand for both Eastbound branches is fairly even, the service has been devised to meet demand for both", which does seem to be contradicting the first comment.”
I can confirm that we hold the information you require.
Data on the number of passengers using each London Underground station is published on our website here:
If you open the link and click the box “Understood - take me to the reports”, and then “Demand by Station Type” you will see a list of all Underground stations to the right of the page. You can select a single station or a selection of stations (using the “shift” key on your keyboard) and use the boxes at the top left of the page to set a timeframe (including a single day if both boxes are set to the same day). You can also use the “Tube Entry” and “Tube Exit” boxes to see the number of passengers entering the station, exiting the station, or both combined.
In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
