Request ID: FOI-0334-2122 Date published: 15 June 2021
You asked
Follow-on from FOI-0097-2122:
I would like to request the total number of PHV/105 forms that have been submitted by Uber to TfL offering a breakdown of:
• The PHV/105 forms that cite failed Real Time ID checks (RTID)
• The PHV/105 forms that cite fraudulent activity
Further to this, can you please specify what number of these PHV105 forms referencing RTID failures and fraud have resulted in:
• Licensing action
• Revocations
May I please narrow my request to cover the time period between 01 January 2021 and 18 May 2021.
We answered
Our Ref: FOI-0334-2122
Thank you for your further request received on 18 May 2021 asking for information about PHV/105 forms submitted by Uber.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we do hold the information you require. Unfortunately, to provide the information you have requested would still exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004. A previously advised, under section 12 of the FOI Act, we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, locating and retrieving it and extracting it from other information would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described. We have estimated that it would cost in excess of £450 to provide a response to your current request. This is because it is estimated that it would take over 29 working hours to retrieve and compile the information you have requested. We have identified 385 cases that are potentially relevant to your request in the time period you’ve provided. As previously advised, in order to collate the information we have requested we would need to manually review the free text fields of all of those PHV-105 forms and then go on to review any associated driver files to determine what, if any, are caught by your request. We estimate it would take approximately 12 minutes to review each record and extract the requested information. As such, we estimate that we could provide the information for approximately 90 cases. However please be aware that processing a request of this nature would take up the full time allowable under the FOI Act and you would therefore not be able to submit any further requests on the same or similar subject for a period of sixty working days, in line with the aggregate cost exemption.
You should therefore consider carefully what information is of most importance to you before submitting any revised request to ensure that you are able to make the best use of the time available to you under the FOI Act. For instance you may find it more beneficial to ask specific questions regarding our enforcement processes or revocation data rather than ‘fish’ for information in this way which require us to manually review a significant amount of content where it is unclear at this stage whether any information would even be held or what value this information would provide. Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request. Please note that we will not be taking further action until we receive your revised request. If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation. Please see the attached information sheet for details of your right to appeal. Yours sincerely Gemma Jacob Senior FOI Case Officer FOI Case Management Team General Counsel Transport for London [email protected]
