FOI request detail

Orderable paper tickets

Request ID: FOI-0327-2425
Date published: 14 May 2024

You asked
Dear all, In relation to FOI-0096-2425, I was curious about other tickets that may be orderable. Could you please list all paper tickets that can be ordered through either TfL or a subcontractor, their prices, any potential bulk purchase minimum purchase limits, and how to order them?

We answered

TfL Ref: 0327-2425

Thank you for your request received by Transport for London (TfL) on 26 April 2024 asking for information about paper tickets.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require. You specifically asked: In relation to FOI-0096-2425, I was curious about other tickets that may be orderable. Could you please list all paper tickets that can be ordered through either TfL or a subcontractor, their prices, any potential bulk purchase minimum purchase limits, and how to order them?

Please see the information requested as below:

Could you please list all paper tickets that can be ordered through either TfL or a subcontractor [and] their prices:
1 DAY OFF-PEAK TRAVELCARDZONES 1-6ADULT£15.90
1 DAY OFF-PEAK TRAVELCARDZONES 1-9ADULT£17.00
1 DAY OFF-PEAK TRAVELCARDZONES 1-6CHILD£7.90
1 DAY OFF-PEAK TRAVELCARDZONES 1-9CHILD£8.50
    
1 DAY ANYTIME TRAVELCARDZONES 1-4 ADULT£15.90
1 DAY ANYTIME TRAVELCARDZONES 1-6ADULT£22.60
1 DAY ANYTIME TRAVELCARDZONES 1-9ADULT£28.50
1 DAY ANYTIME TRAVELCARDZONES 1-4 CHILD£7.90
1 DAY ANYTIME TRAVELCARDZONES 1-6CHILD£11.30
1 DAY ANYTIME TRAVELCARDZONES 1-9CHILD£14.20
    
GROUP DAY TRAVELCARDZONE 1-6ADULT£10.50
GROUP DAY TRAVELCARDZONE 1-6CHILD£5.20
Weekly Bus & Tram Pass   £24.70

any potential bulk purchase minimum purchase limits:

The minimum quantity of pre-printed Day Travelcards is 50 per order.
The minimum quantity of pre-printed Group Day Travelcards is 10 per order.
The minimum quantity of Weekly Bus & Tram Passes is 50 per order (packs of 10).

New bulk and overseas customers who have signed an agreement can place an initial order of 200 Day tickets. Any future orders must have a minimum of 50 Daily tickets.

and how to order them:

Orders, along with the below information, can be sent to [email protected]

Which tickets are required?
The dates of travel (for pre-printed tickets)
A complete Delivery Address
A contact Name
A contact telephone number
Opening hours for the delivery address

For Overseas/Bulk account holders – a completed Overseas/Bulk order form.

Additionally, customers can order the following pre-dated tickets from the TfL Visitor Shop online:  Welcome! Buy London travel tickets | TfL Visitor Shop

The minimum quantity of pre-printed Group Day Travelcards is 10 per order.
 
1 DAY OFF-PEAK TRAVELCARDZONES 1-6ADULT£15.90
1 DAY OFF-PEAK TRAVELCARDZONES 1-6CHILD£7.90
1 DAY ANYTIME TRAVELCARDZONES 1-4 ADULT£15.90
1 DAY ANYTIME TRAVELCARDZONES 1-6ADULT£22.60
1 DAY ANYTIME TRAVELCARDZONES 1-4 CHILD£7.90
1 DAY ANYTIME TRAVELCARDZONES 1-6CHILD£11.30
GROUP DAY TRAVELCARDZONE 1-6ADULT£10.50
GROUP DAY TRAVELCARDZONE 1-6CHILD£5.20




If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely


Sara Thomas
FOI Case Management Team
General Counsel
Transport for London

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