TfL Ref: FOI-0319-2122 Thank you for your request of 12th May 2021 asking for recordings of announcements from various TfL services. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. However, while we are normally able to provide copies of announcements on CD format at the current time the FOI team remains working from home without access to our offices and the equipment we need to make CDs. I am afraid that your request is therefore being refused under section 14(1) of the FOI Act, as we consider that providing the requested information would place an unreasonable burden on us at this time. To be clear, it is the current context in which the request has been made that is central to our decision to apply the exemption. In particular, we consider the following elements of s14 apply in this instance: • The request is likely to cause a disproportionate or unjustified level of disruption, irritation or distress in the current circumstances • Lacks sufficient purpose or value in the current circumstances • Overly burdensome in the current circumstances We have responded to several hundred requests for audio recordings over many years. However, due to alternative working arrangements aligned with the Government’s measures to tackle the coronavirus, the FOI Case Management Team do not currently have access to the necessary hardware required to create CDs of audio announcements in response to FOI requests and we are unable to process these requests remotely. Processing your request would require individuals to attend office premises, contrary to our current working practices, in order to access the relevant equipment to compile the information requested and issue the response. We consider this to be a disproportionate burden on our staff and we can not justify the use of our resources in this way at present for a request that we do not consider to carry any wider public interest. If you are considering submitting a further FOI request please think carefully about whether the request is essential at this current time, as answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. Where requests are made, please note that our response time may be impacted by the current situation. Please see the attached information sheet for details of your right to appeal. Yours sincerely, David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London