FOI request detail

Usage Statistics for London Stations

Request ID: FOI-0312-1920
Date published: 21 August 2019

You asked

Could you kindly provide weekly usage statistics for all London stations showing entries and exits at each station for the year 2018 and 2019 up to 30th April 2019.

We answered

TfL Ref: 0312-1920

Thank you for your request received by us on 30 April and 15 May 2019 asking for information about entry and exit usage statistics for all London stations on a weekly basis from 2018 to the date of your request.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold some of the information you require. You asked for:

weekly usage statistics for all London stations showing entries and exits at each station for the year 2018 and 2019 up to 30th April 2019.

Please find attached the requested data comprising of Oyster, contactless and magnetic (paper) ticket validations at stations extracted from our ticketing system. The spreadsheet is categorised by the rail station’s National Location Code (NLC), calendar year and calendar week,

There are three types of ticket transaction included: Entries, Exits and PVal. PVal are ticketing ‘taps’ made on Passenger Validators; the standalone ticket readers on ‘plinths’ rather than a ticket barrier gate. They are typically found at ‘ungated’ stations, such as those on the Docklands Light Railway (DLR) and at various non-gated entrances at other stations. Oyster cards calculate whether a tap is an Entry or Exit at the point of when a card is placed on the reader and are listed on the spreadsheet accordingly. However, all Contactless card taps on a PVal are solely categorised as PVal within this dataset.

The spreadsheet is inclusive of rail stations at which TfL services operate - London Underground, London Overground, Docklands Light Railway and TfL Rail. The information recorded by our ticketing system does not differentiate Entry and Exits taps at stations serving both National Rail and TfL services, consequently usage data for these networks is consolidated. TfL does not hold entry and exit information for National Rail only stations. If you would like to contact the mainline train operators directly, their websites can be found via the following link:

Please note that as private companies, train operators are not legally obliged to respond under the Freedom of Information Act legislation.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London


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