FOI request detail

bus route 186 survey

Request ID: FOI-0311-2425
Date published: 15 May 2024

You asked

Hello,I would like to officially see the results under the Freedom of Information Act 2000. Unfortunately, I am disappointed with the outcome. By way of yet another example today (22-Apr-24), the bus driver failed to stop at bus stop - BJ at 07.15am as it was full. The next bus arrival time was 20 mins thereafter. By the time passengers actually made it to Canons Park Station, it was almost 8am. This is ridiculous and needs to be remediated. I would urge you to speak to the bus drivers and ask them to stop the bus to let passengers on, knowing that at Canons Park, over half the passengers disembark, meaning the bus is operating under the controlled number of passengers? Look forward to seeing the results. Thanks,

We answered

TfL Ref: FOI-0311-2425

Thank you for your request received by Transport for London (TfL) on 22 April 2024 asking for information about a 186 bus route survey. 

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we do hold the information you require.

Please see the requested survey attached.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

Mary Abidakun
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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