Request ID: FOI-0305-2425 Date published: 10 May 2024
You asked
Dear Transport for London,
a. Who provides your WAN and internet connectivity and the annual spend on each b. Who provides your SIP trunks and what is the annual spend c. Who provides your WAN services, is this MPLS, SD WAN or Internet, and what is the annual spend d. Who provides your LAN infrastructure and what is your annual spend e. Who provides your WIFI infrastructure and what is your annual spend f. Please confirm the manufacturer(s) of your wired network core and edge switching?
g. When was your core network installed?
h. Has it been updated subsequently?
i. Who maintains your core network?
j. When is the contract renewal date?
k. Please confirm value of the initial project?
l. Please confirm the value of annual support/maintenance services (in £)?
We answered
TfL Ref: FOI-0305-2425
Thank you for your request received by Transport for London (TfL) on 25th April 2024 asking for information about Connectivity and Network services at TfL. Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
I can confirm that we hold the information you require. Your questions are answered in turn below:
Question A: Who provides your WAN and internet connectivity and the annual spend on each
Answer:
Provider: Capita Business Services & Virgin Media Business Annual spend WAN: Circa £6.4m Annual spend IC: Included within LAN/WAN infrastructure charges
Question B: Who provides your SIP trunks and what is the annual spend
Answer:
Provider: Cinos, Gamma Annual spend: Circa £200k
Question C: Who provides your WAN services, is this MPLS, SD WAN or Internet, and what is the annual spend
Answer:
Provider: Capita Business Services & Virgin Media Business Type of connectivity: MPLS Annual spend WAN: Circa £6.4m
Question D: Who provides your LAN infrastructure and what is your annual spend
Answer:
Provider: Capita Business Services Annual spend LAN: Circa £5.6m
Question E: Who provides your WIFI infrastructure and what is your annual spend
Answer:
Provider: Capita Business Services Annual spend WiFi: Included within LAN/WAN infrastructure charges
Question F: Please confirm the manufacturer(s) of your wired network core and edge switching?
Answer: Manufacturers: Cisco
Question G: When was your core network installed?
Answer: Year installed: 2013/14
Question H: Has it been updated subsequently?
Answer: Yes
Question I: Who maintains your core network?
Answer: Capita Business Services
Question J: When is the contract renewal date?
Answer: Renewal: August 2026 (with extension options)
Question K: Please confirm value of the initial project?
Answer: It is unclear what is meant by “initial project”.
Question L: Please confirm the value of annual support/maintenance services (in £)?
Answer: Annual support costs: Baseline elements of these support/maintenance charges are included within LAN/WAN charges above. FOC charges are £6.1m.
If this is not the information you are looking for please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
