TfL Ref: 0219-1819

Thank you for your email received by us on 25 April 2018 asking for information about average waiting times for London Underground services.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm we do hold the information you require. You asked for:

average waiting times for services. I require the data in table format (Excel, csv, etc.) with the following headings for every available time period (i.e. before 0700, 0700 - 1000, 1000 - 1600, 1600 - 1900, 1900 - 2300, after 2300):

Station; line served; average waiting time for service [mins]; average frequency [trains per hour]

The information you asked for is available on our website using the following link to our London Underground almanac, which has waiting time as well as variety of performance data at:

https://tfl.gov.uk/corporate/publications-and-reports/underground-services-performance#on-this-page-2

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London