I have been advised to request to see information regarding the date and time that TFL posted on the information platform that no charge was required when entering the London congestion zone. Please advise me where I can find this information.

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Our Ref:         FOI-0210-2021

Thank you for your request received on 13 May 2020 asking for information about the Congestion Charge.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we do hold the information you require.

The information you asked for is available on our website using the following link:

https://tfl.gov.uk/info-for/media/press-releases/2020/march/tfl-suspends-all-road-user-charging-schemes-to-help-critical-workers

The Congestion Charge was not lifted until 23 March 2020, and this was announced on 20 March 2020.

In accordance with section 21 of the FOI Act, we are not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please note, the Government has announced a series of measures to tackle the coronavirus. It is essential for London, that we continue to provide a safe transport network for essential journeys.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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