TfL Ref: FOI-0178-1718

Thank you for your email received on 25 April asking for information regarding Cycle Hire. I apologise for the delay in providing you with a response.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our Information Access Policy. I can confirm that we hold the information you require. You asked for:

1. Accessible version of Cycle hire contracts under this link:https://tfl.gov.uk/corporate/publications-and-reports/cycle-hire-contracts. Preferably all documents listed here. If it is not feasible to get access for all schedules listed, can I get the full version of schedule 7, 9,10, 11, 12, 15, 16, 30, 32, 34, 36.

All of our PDFs are accessible in the link you’ve provided. If you are still unable to view them, please elaborate on the precise information you require for your research.

2. KPI indicator for cycle hire service provider Serco from 2014.

3. Break down of TfL funding for bike cycle hire service from 2014.

Our KPIs and funding stats are published on our website on the following link: https://tfl.gov.uk/corporate/publications-and-reports/cycle-hire-performance.  

In accordance with section 21 of the FOI Act, TfL is not obliged to supply you with a copy of the requested information as it is already accessible to you elsewhere.

If this is not the information you are looking for, or if you are unable to access it for some reason, please feel free to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

Melissa Nichols

FOI Case Officer

FOI Case management Team

General Counsel

Transport for London