Request ID: FOI-0165-2324 Date published: 15 May 2023
You asked
Data Manager/Officer,
Please acknowledge this request as soon as the request has been accepted.
This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:
• Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers.
• Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server)
• Storage Area Network Maintenance/Support (EMC, NetApp etc)
For each of the types of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend
1. Contract Title: Please provide me with the contract title.
2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network)
3. Existing/Current Supplier: Please provide me with the supplier name for each contract.
4. Brand: Please state the brand of hardware or software
5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation.
6. Annual Average Spend: Please provide me with the most recent annual spend for this contract?
7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.)
8. Contract Expiry Date: Please can you provide me with the date of when the contract expires.
9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.)
10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased.
11. Number of Physical Server: Please can you provide me with the number of physical servers.
12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers
13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence.
14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)
We answered
TfL Ref: 0165-2324
Thank you for your request received by Transport for London (TfL) on 17 April 2023 asking for information about our IT hardware.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we hold the information you require. You asked:
This is a request for information that relates to the organisation’s contracts around ICT contract(s) for Server Hardware Maintenance, Server Virtualisation Licenses and Maintenance and Storage Area Network (SAN) Maintenance/Support, which may include:
· Server Hardware Maintenance- contracts relating to the support and maintenance of the organisation’s physical servers. · Virtualisation Maintenance/Support/ Licensing (VMware, Solaris, Unix, Linux, Windows Server) · Storage Area Network Maintenance/Support (EMC, NetApp etc) For each of the types of contract described above, please can you provide me with the following data. If there is more than one contract please split the information for each separate supplier this includes annual spend
1. Contract Title: Please provide me with the contract title. 2. Type of Contracts (ABOVE): Please can you provide me with one or more contract types the contract relates to: Server Hardware, Virtualisation, SAN (Storage Area Network). 3. Existing/Current Supplier: Please provide me with the supplier name for each contract. 4. Brand: Please state the brand of hardware or software. 5. Operating System / Software (Platform): (Windows, Linux, Unix, Vsphere, AIX, Solaris etc.) Please state the operating system used by the organisation. 6. Annual Average Spend: Please provide me with the most recent annual spend for this contract? 7. Contract Duration: (Please can you also include notes if the contract includes any contract Extension periods.) 8. Contract Expiry Date: Please can you provide me with the date of when the contract expires. 9. Contract Review Date: (An approximate date of when the organisation is planning to review this particular contract.) 10. Purchase of Servers: Could you please provide me with the month and year in which most/bulk of servers were purchased. 11. Number of Physical Server: Please can you provide me with the number of physical servers. 12. Number of Virtual Servers: Please can you provide me with the number of Virtual servers. 13. Brief Contract Description: I require a brief description of the service provided under this contract. Please do not just put maintenance. I need at least a sentence. 14.Contract Owner: (The person from within the organisation that is responsible for reviewing and renewing this particular contract. Please include their full name, job title, direct contact number and direct email address.)
I can confirm that we hold the information you require, which is provided in the attached spreadsheet. Note that the exact annual average spend is exempt from disclosure under section 43(2) of the Freedom of Information Act, as to release this information would prejudice TfL’s commercial interests (on the basis that it would undermine any future negotiations for the provision of such services). The information is therefore provided in bands. The application of this exemption is subject to consideration of the ‘Public Interest Test’ - whereby we have to judge whether the overall balance of public interest favours the exemption applying and the information being withheld, or in releasing it in any event. We appreciate the need for openness and transparency in the operation of our business, and the fact that you have requested the information is in itself an argument for release. However, in this instance we believe the overall balance of public interest lies in the exemption applying, in order to ensure that TfL secures the best value for public money in any future procurement exercises.
Note also that the information requested in question 14 is exempt from disclosure under section 40(2) of the Freedom of Information Act, the exemption that protects against the unfair release of personal data. The hosting contracts are managed by TfL Procurement Commercial. Any enquiries can be sent to [email protected]
If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely
Sara Thomas FOI Case Management Team General Counsel Transport for London
