Request ID: FOI-0161-2122 Date published: 27 April 2021
You asked
We received an email from an E3 driver regarding an alleged altercation between a member of your staff and ours. Mr [REDACTED] sent us an email regarding a member of our staff verbally abusing him from outside her car outside our school. He said that there is CCTV footage from the bus that will show this.
E3 Route
Between 09:00 - 09:15
Gunnersbury Lane
Outside Ark Acton Academy
W3 8EY
I would really appreciate if someone could contact me early next week if possible, we have started our investigation and it is now time sensitive.
We answered
TfL Ref: FOI-0161-2021
Thank you for your email which we received on 25 April 2021 asking for a CCTV footage from E3 bus route.
Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy.
Unfortunately we do not hold the information you have requested. London's bus services are operated by individual bus companies on behalf of TfL. Any CCTV on London buses is the responsibility of the company that runs that particular service or route. You should contact London United Busways Ltd who operates that particular bus route. Their contact details are also available on Who runs your bus page.
Please note the footage you are after may have been over written if the footage was not requested at the time. However if the police was involved at the time of the incident, there is a better chance it would have been kept by the bus operator.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Eva Hextall
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London