FOI request detail

Abbey Wood station useage

Request ID: FOI-0155-1920
Date published: 29 April 2019

You asked

Could you send me data on total number of tap ins at Abbey Wood station in March 2019? Second, could I have the same for Pontoon Dock DLR station by week or month covering the past 2 years?

We answered

TfL Ref: 0155-1920

Thank you for your request received by Transport for London (TfL) on 12 April 2019 asking for information about Abbey Wood and Pontoon Dock DLR station usage.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.  I can confirm that we hold the information you require.  

Please see attached.

Please see the following notes and caveats:

  • Both tables are formed of data from our ticketing system



  • At Pontoon Dock DLR, we are unable to fully split out tap ins (entries) from tap outs (exits) because the station is ungated (and instead has a Passenger Validator card reader). We have therefore provided the total number of taps at the station over the given months.



  • Because this is comprised of ticketing data, where a customer has entered either station without tapping a valid ticketing product would not be included in the data.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Sara Thomas

FOI Case Management Team

General Counsel

Transport for London


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