FOI request detail

PCO licence applications

Request ID: FOI-0139-2324
Date published: 16 May 2023

You asked

Total number of new pco licence issued in 2022/23. The average length of delay caused by missing address information on dbs check processed through post office check and send service in 2022/23. Total number of new licence delayed due to dbs issues. Total number of renewals delayed due to part of address missing on dbs certificates in 2022/23. Total number of new pco licences delayed due to part of address missing on dbs certificates processed through post office check and send service. Total number of active pco licenced drivers in london 2022/2023.

We answered

Our Ref:         FOI-0139-2324

Thank you for clarifying your request asking for information about taxi and private hire licence application renewals.

Your request has been considered in accordance with the requirements of the Freedom of Information (FOI) Act and our information access policy. I can confirm we do hold the information you require.

•           Total number of new pco licence issued in 2022/23

By this we assume you mean new taxi and PHV driver licences. We granted 238 new taxi driver licences and 12,619 new private hire driver licences between 1 April 2022 and 31 March 2023.

•           Total number of active pco licenced drivers in london 2022/2023

This information is published on our website: https://tfl.gov.uk/info-for/taxis-and-private-hire/licensing/licensing-information.

•           The average length of delay caused by missing address information on dbs check processed through post office check and send service in 2022/23
•           Total number of new licence delayed due to dbs issues
•           Total number of renewals delayed due to part of address missing on dbs certificates in 2022/23
•           Total number of new pco licences delayed due to part of address missing on dbs certificates processed through post office check and send service

Unfortunately, to provide the remainder of the information you have requested would exceed the ‘appropriate limit’ of £450 set by the FOI (Appropriate Limit and Fees) Regulations 2004.

This information is not held centrally. This detail would be recorded in a driver’s file and we would need to review all of the driver files we hold for this period in order to extract the requested information. This would mean reviewing over 12,800 individual driver files.

To help bring the cost of responding to your request within the £450 limit, you may wish to consider narrowing its scope so that we can more easily locate, retrieve and extract the information you are seeking.

If you want to refine your request or make a FOI Act request in future, please bear in mind that the FOI Act allows you to request recorded information held by us. You should identify the information that you want as clearly and concisely as you can, specifying the types of document that you are looking for. You might also consider limiting the time period covered of your request.

Although your request can take the form of a question, rather than a request for specific documents, we do not have to answer your question if it would require the creation of new information or the provision of a judgement, explanation, advice or opinion that was not already recorded at the time of your request.

Please note that we will not be taking further action until we receive your revised request.

In the meantime, if you have any queries or would like to discuss your request, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Gemma Jacob
Senior FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

[email protected]

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