Format of Response: Please respond in electronic format via email. FOI Request: Can you please provide the following under a Freedom of Information Request? Compensation Payments for Personal Injuries: Please detail the total amounts paid (£) associated with litigation claims resulting from personal injuries or occupational health diseases in 2017 and 2018 for the following: Please note: This is in relation to payments paid directly to claimants ONLY and does not include any other associated costs or legal fees. 1. Amount Paid/Settled for Employee Litigation Claims in 2017? 2. Amount Paid/Settled for Public/Pupil/Service User Litigation Claims in 2017? 3. Amount Paid/Settled for Employee Litigation Claims in 2018? 4. Amount Paid/Settled for Public/Pupil/Service User Litigation Claims in 2018? Fees for Intervention: 5. Has your organisation received any Fees for Intervention in 2017 or 2018 via the HSE? If yes, please provide details of FFI's and any associated costs. Health and Safety Executive Enforcement Action: 6. Has your organisation been served any improvement or prohibition notices in 2017 or 2018 via the HSE? If yes, please provide details of any HSE enforcement notices in these periods. 7. Has your organisation been fined or prosecuted by the HSE in 2017 or 2018 for Health and Safety Offences? If applicable, please provide amounts of fines for costs during these periods. Employee Stress, Anxiety, Depression (SAD) Reports: Please detail the total number of reports associated with Stress, Anxiety or Depression (SAD’s) as well as the amount of time (days) lost for both 2017 and 2018. 8. Number of Work-Related SAD Absence Reports in 2017? 9. Number of Non-Work-Related SAD Absence Reports in 2017? 10. Number of Days Lost due to Stress, Anxiety or Depression in 2017? 11. Number of Work-Related SAD Absence Reports in 2018? 12. Number of Non-Work-Related SAD Absence Reports in 2018? 13. Number of Days Lost due to Stress, Anxiety or Depression in 2018?

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TfL Ref: FOI-0119-1920

Thank you for your request received by Transport for London (TfL) on 11th April 2019 asking for information about Health and Safety at TfL.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.

I can confirm that we hold the information you require. Your questions are answered in turn below:

Question 1. Amount Paid/Settled for Employee Litigation Claims in 2017?

Answer: £694,993.41.

Question 2. Amount Paid/Settled for Public/Pupil/Service User Litigation Claims in 2017?

Answer: £1,545,426.52.

Question 3. Amount Paid/Settled for Employee Litigation Claims in 2018?

Answer: £134,463.56.

Question 4. Amount Paid/Settled for Public/Pupil/Service User Litigation Claims in 2018?

Answer: £966,702.94.

Question 5. Has your organisation received any Fees for Intervention in 2017 or 2018 via the HSE? If yes, please provide details of FFI's and any associated costs.

Answer: No. For future reference note that any such information would be contained within our “Legal Compliance Report” which is published online with our Audit and Assurance Committee papers here:

https://tfl.gov.uk/corporate/publications-and-reports/audit-and-assurance-committee.

The latest version of the Legal Compliance Report can be found here (see agenda item 15):

http://content.tfl.gov.uk/aac-20181129-agenda-public-pack-updated.pdf

Question 6. Has your organisation been served any improvement or prohibition notices in 2017 or 2018 via the HSE? If yes, please provide details of any HSE enforcement notices in these periods.

Answer: No. Note that any such information would be contained in the “Legal Compliance Report” referenced above, and that the HSE publishes a register of enforcement notices on its website here:

http://www.hse.gov.uk/notices/

Question 7. Has your organisation been fined or prosecuted by the HSE in 2017 or 2018 for Health and Safety Offences? If applicable, please provide amounts of fines for costs during these periods.

Answer: No. Any such information would be contained in the “Legal Compliance Report” referenced above.

Questions 8-13:

8. Number of Work-Related SAD Absence Reports in 2017?

9. Number of Non-Work-Related SAD Absence Reports in 2017?

10. Number of Days Lost due to Stress, Anxiety or Depression in 2017?

11. Number of Work-Related SAD Absence Reports in 2018?

12. Number of Non-Work-Related SAD Absence Reports in 2018?

13. Number of Days Lost due to Stress, Anxiety or Depression in 2018?

Answer: This information is shown in the tables below. However, note that it is not possible for us to breakdown the data into “work-related” and “non-related” absences without reviewing each individual case. Given the number of such cases to do this would exceed the ‘appropriate limit’ of £450 set by the Freedom of Information (Appropriate Limit and Fees) Regulations 2004. Under section 12 of the FOI Act we are not obliged to comply with a request if we estimate that the cost of determining whether we hold the information, and then locating and retrieving it, or extracting it from other information, would exceed the appropriate limit. This is calculated at £25 per hour for every hour spent on the activities described, which equates to 18 hours work.

2017	Sum of Overall Result – Days Absent	Sum of Overall Result – No. of Employees
Anxiety	5,791	232
Depression	7,994	233
Post Traumatic Stress Disorder	787	20
Post Traumatic Stress Reaction	416	24
Stress	28,228	1052
Total	43,216	1561

2018	Sum of Overall Result – Days Absent	Sum of Overall Result – No. of Employees
Anxiety	7,790	293
Depression	11,027	279
Post Traumatic Stress Disorder	1,023	28
Post Traumatic Stress Reaction	886	34
Stress	37,610	1,325
Total	58,336	1,959

Note that TfL has an Occupational Health team that supports employees with health-related issues with the aim of enabling them to continue with their full working routine. Staff have access to a specific Mental Health Service that provides:

• Treatment for psychological trauma

• Access to treatment for difficult behaviour under our behaviour change programme

• A telephone helpline for practical and emotional support

• Assessment for high risk or complex ‘generic’ mental health

• A Stress Reduction Group (SRG) workshop

• Manager’s Resilience Group (MRG) workshops

• Enabling peer to peer support through the Trauma Support Group and the Supporting Colleagues Network.

Details of how to access these services are provided to all staff via the TfL intranet. All requests for support are confidential. TfL also has a “Managers Guide on Managing Stress”, which provides advice and guidance to managers to help them support staff who may be suffering from stress related conditions.

If this is not the information you are looking for please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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