FOI request detail

Route 443

Request ID: FOI-0110-2223
Date published: 10 May 2022

You asked

I ask for all copies of notes, emails, meeting minutes and any communication from the Service Delivery Team relating to my comments about using the number 443 for the new route in Caterham and Purley.

We answered

Our ref: FOI-0110-2223/GH

Thank you for your request received by Transport for London (TfL) on 8 April 2022 asking for information about Bus Route 443.

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.

Unfortunately we do not hold the information you require – there are no notes, emails, meeting minutes or communications from the Service Delivery Team relating to your comments about using the number 443 for the new route in Caterham and Purley.

Your comments were sent onto our Service Delivery Team on 28 January 2022, please see the attached ‘Hand-off’ sent by our Customer Services team. We do not hold any further documents. Due to the lack of follow-up information available, it does appear that something has gone wrong with the process. I have therefore asked colleagues in the correct department to review the concerns you have raised to see what can be done to help.

The consultation page with links to the Consultation Report as well as the draft Equality Impact Assessment which provides further explanation of why the proposed changes were made is available using the following link:

https://haveyoursay.tfl.gov.uk/access-our-older-consultations/widgets/34077/documents

Please see the attached information sheet for details of your right to appeal.

Yours sincerely

Graham Hurt

FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

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