Request ID: FOI-0096-2425 Date published: 23 April 2024
You asked
Dear TfL
I have noticed a passenger gave a bus saver ticket to a bus driver. Then I noticed they had been discontinued for many years.
Therefore, I have a freedom of information request about it.
1. What is the requirement to obtain the bus saver tickets?
2. How much do they cost?
3. Why are they still accepted on London buses?
4. Do the bus saver tickets have the 1 hour hopper fare?
5. Are there plans to reinstate bus saver tickets for general sale?
6. Can you provide the usage of the bus saver tickets from the earliest possible date to the present?
7. How many bus saver tickets were issued from the earliest possible date to the present?
Regards
We answered
TfL Ref: FOI-0096-2425
Thank you for your request received by Transport for London (TfL) on 9th April 2024 asking for information about Bus Saver tickets.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy.
I can confirm that we hold the information you require. Your questions are answered in turn below:
Question 1. What is the requirement to obtain the bus saver tickets?
Answer: There are no specific “requirements” beyond a minimum order volume of 25 books. In principle anyone can buy them, but given that they are subject to a minimum order volume it is more likely to be organisations rather than individuals buying them. Customers and organisations can order directly by calling our fulfilment team on 0330 111 100 or by emailing [email protected]
Question 2. How much do they cost?
Answer: Each ticket costs £1.75. Tickets come in books of six tickets and there is a minimum order of 25 books.
Question 3. Why are they still accepted on London buses?
Answer: This is not a request for recorded information, and the premise of the question is unclear.
Question 4. Do the bus saver tickets have the 1 hour hopper fare?
Answer: No. The Hopper fare applies only to Pay As You Go. The saver ticket is a paper ticket.
Question 5. Are there plans to reinstate bus saver tickets for general sale?
Answer: See answers to Questions 1 and 2 above - the tickets remain available to buy from our fulfilment team.
Question 6. Can you provide the usage of the bus saver tickets from the earliest possible date to the present?
Answer: TfL does not hold the requested information – usage is not recorded, only sales.
Question 7. How many bus saver tickets were issued from the earliest possible date to the present?
Answer: This is shown in the table below:
Year
Total
2001
6,148,200
2002
15,916,800
2003
22,911,600
2004
33,095,850
2005
14,076,450
2006
9,011,250
2007
7,984,500
2008
3,865,200
2009
269,550
2010
215,100
2011
159,000
2012
247,500
2013
332,250
2014
333,300
2015
245,100
2016
252,750
2017
222,750
2018
225,900
2019
218,400
2020
138,000
2021
172,350
2022
143,700
2023
214,350
2024
51,150
If this is not the information you are looking for please do not hesitate to contact me.
Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.
Yours sincerely,
David Wells FOI Case Officer FOI Case Management Team General Counsel Transport for London
