I would like to know the correct terminology for the various components attached to TfL bus stop flags such as E-tiles, Point Identifiers, vinyl stop name labels etc. for the purpose of correctly describing them in my photographic records. I believe the information may be contained in the document "LTB visual identity system Part 9 Bus Stop Sign Guidelines" or its current equivalent, which does not appear to be available online.

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TfL Ref: FOI-0085-2021

Thank you for your email received by Transport for London (TfL) on 18^th April 2020.

You asked:

“I would like to know the correct terminology for the various components attached to TfL bus stop flags such as E-tiles, Point Identifiers, vinyl stop name labels etc. for the purpose of correctly describing them in my photographic records.

I believe the information may be contained in the document "LTB visual identity system Part 9 Bus Stop Sign Guidelines" or its current equivalent, which does not appear to be available online. However, a drawing or summary would be acceptable if the document is commercially sensitive.”

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

I can confirm that we hold the information you require, which can be seen in the attached document.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

On a more general matter, please note that the Government has announced a series of measures to tackle the Coronavirus. It is essential for London, and in particular for all critical workers, that we continue to provide a safe transport network that enables them to make the journeys they need to.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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