Dial a Ride
Request ID: FOI-0079-1819
Date published: 23 April 2018
You asked
1) Please declare the number of Dial a ride requested trips across London for 2017/18.
2) Please declare the number of (DaR) completed trips across London for 2017/18.
3) Please declare the number of (DaR) regular booking completed trips including percentages, please, across London for 2017/18.
4) Please declare the number of (DaR) refused trips across London, including percentages, please, for 2017/18.
5) Please declare the number of Dial-a-Ride passenger cancellations during 2017/18.
6) Please declare the number of registered (DaR) members across London for 2017/18.
7) Please declare the number of active (DaR) members that have completed at least one trip across London in 2017/18.
8) Please declare the number of completed trips by City Fleet on behalf of (DaR) across London for 2017/18.
9) Please declare the average cost of a City Fleet trip on behalf of (DaR) in 2017/18.
10) Please declare the average cost of a (DaR) trip for 2017/18.
11) Please declare the number of (DaR) requested trips in Havering for 2017/18.
12) Please declare the number of (DaR) completed trips in Havering for 2017/18.
13) Please declare the number of (DaR) regular booking completed trips including percentages please in Havering for 2017/18.
14) Please declare the number of (DaR) refused trips, including percentages please in Havering for 2017/18.
15) Please declare the number of completed trips by City Fleet on behalf of (DaR) in Havering for 2017/18.
16) Please declare the number of registered (DaR) members in Havering for 2017/18.
17) Please declare the number of active (DaR) members in Havering that have completed at least one trip in 2017/18.
18) Please declare the number of (DaR) requested trips in Barking and Dagenham for 2017/18.
19) Please declare the number of (DaR) completed trips in Barking and Dagenham for 2017/18.
20) Please declare the number of (DaR) regular booking completed trips including percentages please in Barking and Dagenham for 2017/18.
21) Please declare the number of (DaR) refused trips, including percentages please in Barking and Dagenham for 2017/18.
22) Please declare the number of completed trips by City Fleet on behalf of (DaR) in Barking and Dagenham for 2017/18.
23) Please declare the number of registered (DaR) members in Barking and Dagenham for 2017/18.
24) Please declare the number of active (DaR) members in Barking and Dagenham that have completed at least one trip in 2017/18.
25) Please declare (DaR) budget for 2018/19.
We answered
Our Ref: FOI-0079-1819
Thank you for your request received on 9 April 2018 asking for information about Dial-a-Ride.
Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm we [do hold/ hold some of] the information you require. You asked:
1. Please declare the number of Dial a ride requested trips across London for 2017/18.
1,453,245.
2. Please declare the number of (DaR) completed trips across London for 2017/18.
1,023,920 (after taking into account passenger cancellations which ran at 19.4% of scheduled trips during the year).
3. Please declare the number of (DaR) regular booking completed trips including percentages, please, across London for 2017/18.
560,385 (55%).
4. Please declare the number of (DaR) refused trips across London, including percentages, please, for 2017/18.
172,453 (11.9%).
5. Please declare the number of Dial-a-Ride passenger cancellations during 2017/18.
247,891.
6. Please declare the number of registered (DaR) members across London for 2017/18.
44,426 at year end.
7. Please declare the number of active (DaR) members that have completed at least one trip across London in 2017/18.
15,841.
8. Please declare the number of completed trips by City Fleet on behalf of (DaR) across London for 2017/18.
31,711.
9. Please declare the average cost of a City Fleet trip on behalf of (DaR) in 2017/18.
£28.92, please note this is a provisional figure subject to year end accounts being finalised.
10. Please declare the average cost of a (DaR) trip for 2017/18.
£35.58, please note this is a provisional figure subject to year end accounts being finalised.
11. Please declare the number of (DaR) requested trips in Havering for 2017/18.
62,878.
12. Please declare the number of (DaR) completed trips in Havering for 2017/18.
47,966.
13. Please declare the number of (DaR) regular booking completed trips including percentages please in Havering for 2017/18.
29,746 (62%).
14. Please declare the number of (DaR) refused trips, including percentages please in Havering for 2017/18.
4,087 (6.5%).
15. Please declare the number of completed trips by City Fleet on behalf of (DaR) in Havering for 2017/18.
850.
16. Please declare the number of registered (DaR) members in Havering for 2017/18.
1,168 at year end.
17. Please declare the number of active (DaR) members in Havering that have completed at least one trip in 2017/18.
688.
18. Please declare the number of (DaR) requested trips in Barking and Dagenham for 2017/18.
82,806.
19. Please declare the number of (DaR) completed trips in Barking and Dagenham for 2017/18.
63,965.
20. Please declare the number of (DaR) regular booking completed trips including percentages please in Barking and Dagenham for 2017/18.
38,995 (61%).
21. Please declare the number of (DaR) refused trips, including percentages please in Barking and Dagenham for 2017/18.
5,035 (6.1%).
22. Please declare the number of completed trips by City Fleet on behalf of (DaR) in Barking and Dagenham for 2017/18.
912.
23. Please declare the number of registered (DaR) members in Barking and Dagenham for 2017/18.
1,451.
24. Please declare the number of active (DaR) members in Barking and Dagenham that have completed at least one trip in 2017/18.
679.
25. Please declare (DaR) budget for 2018/19.
£34.6m.
If this is not the information you are looking for please feel free to contact me.
Please see the attached information sheet for details of your right to appeal.
Yours sincerely
Gemma Jacob
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
[email protected]
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