1: Please could you supply a detailed maintenance road report on A3211 Victoria Embankment heading Westbound, on the pedestrian crossing opposite Temple Station between November 2019 & April 2020 please. 2: How many complaints have been received regarding the pothole.

---

TfL Ref: FOI-0078-2021

Thank you for your request received by Transport for London (TfL) on 17th April 2020 asking for information about road maintenance on the A3211 Victoria Embankment heading Westbound.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. 

Specifically you asked:

“1: Please could you supply a detailed maintenance road report on A3211 Victoria Embankment heading Westbound, on the pedestrian crossing opposite Temple Station between November 2019 & April 2020 please.

2: How many complaints have been received regarding the pothole.”

I can confirm that we hold some of the information you require.

Please find attached the maintenance reports for Victoria Embankment between Derby Gate and City Boundary that covers the section of the road mentioned in your request. This includes all details of safety inspections, defects identified with description and date, the defect type and the repair status. It also includes details of defects reported through the public enquiry manager, which covers reports from a number of different sources including enquiries.

The TfL Streetcare tool (where public complaints on defects are reported) shows that between 9 December 2019 (when the system went live) to 22 April 2020 there was one report for the location specified in your request.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

On a more general matter, please note that the Government has announced a series of measures to tackle the coronavirus. It is essential for London that we continue to provide a safe transport network for essential journeys.

In current circumstances, we are not able to answer FOI requests readily and we ask that you please do not make a request to us at present.

Answering FOI requests will require the use of limited resources and the attention of staff who could be supporting other essential activity. In any event, please note that our response time will be affected by the current situation.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely,

David Wells

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

Attachments

Back to top

---