FOI request detail

Spelling and grammar on TfL signage

Request ID: FOI-0038-1718
Date published: 13 April 2017

You asked
1. On how many occasions has TfL reprinted maps, signage or timetables due to spelling mistakes, grammar errors or factual errors? This includes both complete reprints and remedial work i.e. stickers to cover a mistake. 1a. Please could you break this down by TfL service i.e. underground, DLR, buses, Overground 2. What is the total cost of reprinting, amending or correcting maps, signage or timetables due to the reasons given in question 1?

We answered

Our ref: FOI-0038-1718

 

Thank you for your request received by Transport for London (TfL) on 5 April 2017 asking for information about TfL maps and signage.

 

Your request has been considered under the requirements of the Freedom of Information Act 2000 and our information access policy.

 

Unfortunately we do not hold the information you require. We do not keep specific records for the rare occasions reprints are required due to errors, and therefore it is not possible to provide you with the information requested.  

 

If you are not satisfied with this response please see the attached information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

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