Could you please provide me with: -The number of injuries reported on the London Underground network broken down by location and severity of injury, for 2010, 2011, 2012, 2013, 2014, 2015, 2016 and 2017 Please provide the information in an excel spreadsheet or another machine readable format.

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TfL Ref: 0028-1819

Thank you for your email received by us on 3 April 2018 asking for information about the London Underground network. Please accept my apologies for the delay in responding.

Your request has been considered in accordance with the requirements of the Freedom of Information Act and our information access policy. I can confirm that we hold the information you require. You asked for:

• The number of injuries reported on the London Underground network broken down by location and severity of injury, for 2010, 2011, 2012, 2013, 2014, 2015, 2016 and 2017

Please provide the information in an excel spreadsheet or another machine readable format.

The safety of our staff and customers is our top priority and the Tube is recognised as one of the safest metros around the world. We are never complacent, however, and continuously strive to reduce injuries. We offer comprehensive help and support to people involved in, or affected by, a life-changing incident on the Transport for London (TfL) network via The Sarah Hope Line.

To minimise slips, trips and falls, we have been trialing and implementing a variety of ways to highlight risks and encourage safe use of escalators. These encourage customers to hold the handrail; walk or stand safely; be aware of the step or landing interface; and, where available, to use lifts when mobility impaired.

The initiatives include blue footprints on the steps, hand prints on the handrails, contrasting colours to highlight the ‘comb’ between the moving steps and the landings, wording on step risers, new electronic displays, under-step lighting, escalator and lift floor signs, projections of staff members giving safety messages near escalators and frequent public address announcements.

Additionally, TfL's safety campaigns, which run throughout the year, use posters in lifts, stations, as well as advertisements on the escalators across the network, to remind our customers of the risks of running on stairs and escalators. We continually monitor the effectiveness of our measures and campaigns in reducing accidents and adjust our approach accordingly.

Please find attached the requested data. A minor injury is classified as an accidental injury which leads to prolonged discomfort, minor ill health, strains and sprains, scratches, cuts and abrasions, fracture of digits (fingers and toes) and so on. Major injuries include fractures (hand, wrist, ankle, etc), unconsciousness, major burns, amputation of digits (fingers and toes), as well as fractures of major bones such as the skull. Please also note that in the years where there is no ‘fatal’ column, no fatalities occurred. Furthermore, whilst the spreadsheet shows injuries and deaths from accidental causes, incidents we believe to be suicides, or attempted suicides are not included.

If this is not the information you are looking for, or if you are unable to access it for any reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Jasmine Howard

FOI Case Officer

Information Governance

Transport For London

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