The following disruptions apply to day and night services

Stations

• Station information
• Bank DLR Station Information

  Bank: reduced escalator service - until further notice, there is no up escalator in service between the Central / Northern line and the District line. This is while we work to repair a major fault. Please follow signage on the station for an alternative route between lines. To interchange between the Central / Northern line and the District line, you will need to exit the station via the Cannon Street entrance and re-enter at Monument. Alternatively, you can walk via the DLR platforms.

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• Bank Information

  Bank: reduced escalator service - until further notice, there is no up escalator in service between the Central / Northern line and the District line. This is while we work to repair a major fault. Please follow signage on the station for an alternative route between lines. To interchange between the Central / Northern line and the District line, you will need to exit the station via the Cannon Street entrance and re-enter at Monument. Alternatively, you can walk via the DLR platforms.

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• Blackhorse Road Information

  BLACKHORSE ROAD STATION: From Wednesday 8 January until July 2025, there will no down escalator service to the Victoria line due to planned maintenance works. Please use the fixed staircase to access the platforms.

  Blackhorse Road Station: There is a reduced escalator service at this station due to planned maintenance.

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• Canning Town Information

  Canning Town Station: Until Spring 2025, there will be a reduced escalator service to/from the Jubilee line and Docklands Light Railway platforms. Please use alternative escalators or the staircase.

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• Cutty Sark (for Maritime Greenwich) DLR Station Information

  Cutty Sark: There are no escalators in service at Cutty Sark until further notice, due to faults on all escalators. During this time, customers are advised to use Greenwich station for an easier journey

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• Green Park Information

  GREEN PARK STATION: Until Autumn 2025, no step-free access to/from Jubilee line. Please travel via Westminster and Victoria, using the Victoria line to/from Green Park.

  Green Park: No Step Free Access - Step free access is not available to the Jubilee line due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Green Park: No Step Free Access - Step free access is not available to the Jubilee line due to planned maintenance Call us on 0343 222 1234 if you need help planning your journey.

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• Harringay Green Lanes Rail Station Information

  Harringay Green Lanes: No Step Free Access - The manual boarding ramp on platform 1 (westbound, towards Gospel Oak) is not in service due to a fault. Call 0343 222 1234 if you need help planning your journey.

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• Heron Quays DLR Station Information

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Step free access in not available for trains towards Lewisham due to a faulty lift. Call 0343 222 1234 for more info.

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• Highgate Information

  Highgate station: Reduced escalator service - the escalator from the ticket hall to Archway Road remains closed for ongoing maintenance works. Exit is via the Priory Gardens or car park exits.

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• Ickenham Information

  Ickenham: No Step Free Access - Step free access is not available to the eastbound platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Ickenham: No Step Free Access - Step free access is not available to the eastbound platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Kew Gardens Information

  KEW GARDENS STATION: Step-free platform interchange between platforms requires a 600m journey via street. Use the North End entrance for the westbound platform. Use the Station Approach entrance for the eastbound platform.

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• Knightsbridge Information

  KNIGHTSBRIDGE STATION: Step-free access will be introduced here in the near future.

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• Langley (Berks) Rail Station Information

  Langley: No Step Free Access - Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Langley: No Step Free Access - Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• London Bridge Information

  LONDON BRIDGE STATION: Please note that step free interchange between the Jubilee and Northern lines is partly at street level, in both directions. Lifts are available between Northern line and Borough High Street entrance then via Borough High Street, St Thomas Street and Joiner Street to the main Underground ticket hall from where lifts are available to/from the Jubilee line.

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• Pontoon Dock DLR Station Information

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Poplar DLR Station Information

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Pudding Mill Lane DLR Station Information

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Shepherd's Bush (Central) Information

  SHEPHERDS BUSH (CENTRAL LINE) STATION: From Wednesday 19 March until late August, no down escalator. Please take care and hold the handrail as you walk down the central staircase, which has 70 steps. This is while we carry out planned maintenance work on one escalator, to ensure its continued reliability. During this work an 'up' escalator service will be available at all times. To avoid the stairs use these alternative routes, especially if travelling with children or luggage: For eastbound journeys towards central London: use buses 31 or 228 from stop D in the bus station to Holland Park. For westbound journeys towards Ealing Broadway or West Ruislip: use bus 228 from stop A in the bus station to White City.

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• Surrey Quays Rail Station Information

  Surrey Quays station: The doors on the last carriage of trains on the southbound platform will not open due to station improvement work. Please use the front four carriages of the train to board or alight trains.

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• Tower Gateway DLR Station Information

  Tower Gateway: No Step Free Access - Step free access is not available due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

  Tower Gateway: No Step Free Access - Step free access is not available due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

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• Wembley Central Rail Station Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

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• Whitechapel Rail Station Information

  WHITECHAPEL STATION: Monday 31 March until Sunday 13 April, reduced lift service between the Elizabeth line, southbound Windrush line and Lower Concourse. One of the two lifts that serve these parts of the station will still be available. No direct lift service between the Lower Concourse level and the northbound Windrush line. Alternative lifts will be available to complete your journey.

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• Wimbledon Tram Stop Information

  Wimbledon: No Step Free Access - Step free access is not available to the District line (platforms 1-4), and London Trams (platforms 9 and 10) due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

  Wimbledon: No Step Free Access - Step free access is not available to the District line (platforms 1-4), and London Trams (platforms 9 and 10) due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

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• Woolwich Arsenal DLR Station Information

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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